Frequently Asked Questions

Most adults should have an eye exam every one to two years, depending on age, vision needs, and overall eye health. More frequent exams may be recommended for people with diabetes, contact lens wearers, or those experiencing vision changes.

A comprehensive eye examination at On Point Eyecare typically takes around 40 minutes. This allows time for thorough assessment, advanced imaging where appropriate, and clear explanation of your results.

No referral is required. You can book directly with us for an eye examination or consultation.

Your exam includes a detailed assessment of your vision and eye health, including prescription checks, eye pressure measurement, and diagnostic imaging where clinically indicated. We also take time to explain what we see and answer your questions.

Yes. We prioritise emergency eye consultations for sudden pain, injury, irritation, new flashes or floaters, or unexpected changes in vision. If possible, please call ahead so we can prepare for your arrival.

Absolutely. We offer children’s vision testing in a calm, supportive environment, tailoring each appointment to help children feel comfortable at every age.

Our optometrist Joel recommends that all children have an eye test before starting school, or earlier if there are any concerns. We can gather valuable information from children as young as 2–3 years of age, even if they are not yet reading.

Common signs include frequent headaches, eye strain, blurred vision, difficulty seeing at night, or tired eyes after screen use. An eye exam can determine whether your prescription needs updating.

Yes. We offer a carefully selected range of quality frames and personalised lens solutions, fitted to suit your prescription, lifestyle, and comfort needs.

Yes. Prolonged exposure to ultraviolet (UV) light can contribute to long-term eye conditions such as cataracts and macular damage. Wearing UV-protective sunglasses and having regular eye exams helps support long-term eye health

Blue light-filtering lenses are designed to reduce glare and visual discomfort from digital screens. They may help improve comfort for people who spend long hours on devices, but regular breaks and good screen habits are just as important.

Extended screen use can cause digital eye strain, leading to dryness, fatigue, and blurred vision. Simple strategies such as regular breaks and appropriate lens options can help reduce discomfort.

Yes. Diabetes can affect the eyes before symptoms appear. Regular diabetic eye examinations help detect early changes and support timely management to protect long-term vision.

Yes. Our Mount Pleasant clinic is wheelchair accessible and designed to support patients of all ages and mobility levels.